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Kansas City Police Department EAP

If you are in a crisis, want to use your benefits, or have questions, call 24 hours: (800)395-1616

Short Term Counseling 6 sessions

  • 24-hour Crisis Help – Toll-free access for you or a family member experiencing a crisis.

  • Confidential Counseling – Face-to-face counseling sessions for each new issue, including family, relationships, stress, anxiety, and other common challenges.

  • Confidential Telephonic Counseling – Telephonic counseling sessions for each new issue, including family, relationships, stress, anxiety, and other common challenges.

You also have access to the following support services:

  • Free 24/7 On-Demand Emotional Wellness Support – Tess is a chatbot that provides support and check-ins to boost your wellness. Tess is available 24/7 to talk at your convenience, in order to make you feel better!  Click Here for more info.
    Text “Hi” to +1 650 825 9634 to Get Started

  • Peer Support Groups – During your call with an Uprise Health counselor, you may receive a referral to participate in an online group support program. Peer Support is available for a variety of issues including: post-partum depression, anxiety, depression, bipolar disorder, addiction and caregiving.

Your EAP comes with access to the IBH Digital Health program that is designed to help reduce stress and keep you healthy. Bite-sized learning is available from your desktop or mobile app, and includes skills training to develop your resilience, stress management and mental fitness.

How to Get Started

  1. Visit us uprise.co or download the Uprise Health mobile app.

  1. Create an account with your email and the assigned employer code KCPD.
  2. Complete the assessment and check your wellbeing score.
  3. Receive your own personalized recommendations for CBT that are all self-paced.
  4. Get started on your mental health and skill building with videos, audio and interactive exercises based on your personal preferences.

  • Click here for Work-Life Sign In

  • Childcare Referral Services – Childcare professionals provide information and support on parenting, school issues, adoption, college planning, teenager challenges, summer camps, daycare, and other important issues for parents.

  • Eldercare Referral Services – Adult and eldercare specialists assist in finding quality information and services including, transportation, meals, exercise, activities, prescription drug information, in-home care, daytime care, and housing.

  • Financial Services – You have access to financial professionals. Call to speak with a professional regarding your budget, credit, retirement, investment, tax or other financial questions.

  • Identity Theft Services – Support in planning the recovery process for restoring your identity and credit after an incident.

  • Legal and Mediation Services – Legal services include a free, half-hour consultation, by phone or in person, followed with a 25% discount in legal fees. (Legal services are not provided for any employer related issues.) Mediation services include free consultations for personal, family, and non-work related issues such as divorce, neighbor disputes, or real estate. A discount of 25% is available if a professional mediator is retained.

  • Wills & Other Legal Forms – Legal services include a free, half-hour consultation, by phone or in person, followed with a 25% discount in legal fees. (Legal services are not provided for any employer related issues.) Mediation services include free consultations for personal, family, and non-work related issues such as divorce, neighbor disputes, or real estate. A discount of 25% is available if a professional mediator is retained.

  • Worksite Services – Telephonic supervisor consultations, on-site orientations, topical trainings, critical incident response, and online supervisor resources.

  • Member and Leadership Resources – Stay connected with the latest resources and training to help you balance work and home.